Error: Failed to download image. Host redirected the request. From this URL: '...' to this URL: '...'

Your image_url is redirecting to a new URL and there's nothing there.

This error occurs when the image_url is redirecting to a new webserver and there is not an image at the new location.

The problem is one of these:

  • Your image_url is invalid
  • Your image_url is redirecting to the wrong location
  • Your image_url web host is experiencing issues

Example

image_url = https://example.com/images/1.png

When Shop Uploader’s server tries to retrieve that image, the web host sends us a redirect.

The server says “Go to this URL instead…”

Redirects to https://website.com/my-images/img-1.png

Shop Uploader tries to download an image from the new redirect URL, but it doesn’t exist or it’s not an image file.

Shop Uploader will return:

Error: Failed to download image. Host redirected the request. From this URL: 'https://example.com/images/1.png' to this URL: 'https://website.com/my-images/img-1.png'

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